Politique de remboursement

Olives and Pearl No Return & Refund Policy

At Olives and Pearl, we take pride in crafting artisanal charcuterie and cheese products with the utmost care and quality. Due to the perishable nature of our items, we have a strict no return and no refund policy.

Policy Details

1. No Returns

   • All sales are final. We cannot accept returns on any products once they have left our facility or been delivered.

2. No Refunds

   • Refunds are not provided for any reason, including but not limited to:
     • Change of mind after placing the order.
     • Items not consumed or unused.
     • Issues related to the delivery process (e.g., delays, damages).

3. Damaged Items

   • While we ensure our products are packaged with care, Olives and Pearl is not responsible for items damaged during or after delivery.

4. Order Cancellations

   • Orders may only be cancelled within 24 hours of purchase. After this period, all orders are considered final, and no refunds will be issued.

Our Commitment

We are committed to delivering high-quality products and excellent service. If you have any concerns about your order, please contact us at info@olivesandpearl.com within 24 hours of delivery, and we will do our best to address your concerns.

Thank you for understanding and supporting Olives and Pearl!